Terms & Conditions
Welcome to CrazyPot Casino — the neon-lit jackpot destination where electric gameplay meets transparent, player-first policies. Before registering an account or claiming any promotion, all players are required to read and accept the following Terms & Conditions in full. These terms govern the relationship between CrazyPot Casino and its registered players and apply to all services offered on crazypot.net.
1. General Terms
By accessing CrazyPot Casino and creating a player account, you confirm that:
- You are at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
- You are accessing the site from a territory where online gambling is permitted by law.
- You are not a resident of any restricted jurisdiction listed in Section 4.
- You have read, understood, and agreed to these Terms & Conditions in their entirety.
- You are acting on your own behalf and not as an agent for any third party.
CrazyPot Casino reserves the right to update, modify, or amend these Terms & Conditions at any time. Players will be notified of material changes via email or site notification. Continued use of the platform following any change constitutes acceptance of the revised terms.
2. Account Registration
To participate in real-money gameplay, players must create a verified account. The following rules apply:
- Each player is permitted to hold one account only. Duplicate accounts will be suspended without notice.
- All registration information must be accurate, complete, and up to date at all times.
- CrazyPot Casino may request identity verification documents (KYC) at any point, including before processing withdrawals.
- Accounts found to contain false or misleading information may be permanently closed and funds forfeited.
Required Verification Documents
| Document Type | Purpose |
|---|---|
| Government-issued photo ID | Age and identity verification |
| Proof of address (utility bill, bank statement) | Address confirmation |
| Payment method verification | Fraud prevention |
| Source of funds declaration | Regulatory compliance |
Verification is typically completed within 48 hours. During this period, withdrawals may be held pending approval.
3. Deposits and Withdrawals
Deposits
- The minimum deposit amount is £10 unless otherwise stated for a specific payment method.
- Deposits are processed in real time and credited instantly in most cases.
- CrazyPot Casino does not charge fees on deposits, though third-party processors may apply their own charges.
Withdrawals
- The minimum withdrawal amount is £20.
- Withdrawal requests are reviewed within 24 hours on business days.
- Funds are paid to the same payment method used for deposit wherever possible.
- Players must complete full KYC verification before any withdrawal is approved.
- CrazyPot Casino may impose withdrawal limits based on player account status and VIP tier.
Withdrawal Processing Times
| Method | Estimated Processing Time |
|---|---|
| E-wallets (Skrill, Neteller) | 0–24 hours |
| Credit/Debit Cards | 3–5 business days |
| Bank Transfer | 5–7 business days |
| Cryptocurrency | 1–24 hours |
4. Restricted Jurisdictions
CrazyPot Casino does not accept players from the following territories, among others:
- United States of America
- United Kingdom
- Australia
- France and French territories
- Netherlands
- Spain
- Italy
- Denmark
This list is subject to change in line with applicable licensing requirements and regulatory developments. It is the player’s sole responsibility to verify local laws before registering.
5. Bonus Terms and Wagering Requirements
All bonuses offered by CrazyPot Casino — including the First Deposit Bonus Up to £900 + 15 Free Spins — are subject to the following standard conditions unless a specific promotion’s page states otherwise:
- Bonuses are available to new, verified players only unless explicitly stated.
- The standard wagering requirement is 35x the bonus amount before any winnings derived from bonus funds can be withdrawn.
- Free spin winnings are subject to 25x wagering.
- Bonus funds must be wagered within 21 days of being credited, or they will expire automatically.
- Not all games contribute equally to wagering requirements:
Game Contribution to Wagering Requirements
| Game Type | Wagering Contribution |
|---|---|
| Video Slots | 100% |
| Classic Slots | 100% |
| Live Casino (Roulette, Blackjack) | 10% |
| Table Games (Poker, Baccarat) | 10% |
| Scratch Cards | 50% |
| Virtual Sports | 50% |
| Progressive Jackpots | 0% |
- Maximum bet allowed while playing with active bonus funds is £5 per spin/round.
- CrazyPot Casino reserves the right to void bonuses and associated winnings where abuse of the bonus system is detected.
6. Responsible Gambling
CrazyPot Casino is committed to promoting responsible gambling practices. The following tools are available to all players:
- Deposit Limits — Set daily, weekly, or monthly deposit caps.
- Loss Limits — Restrict total losses over a defined period.
- Session Time Limits — Cap the duration of active play sessions.
- Reality Checks — Receive reminders of how long you have been playing.
- Self-Exclusion — Temporarily or permanently suspend your account.
- Cool-Off Periods — Take a break of 24 hours to 6 weeks.
Players who believe they may have a gambling problem are encouraged to contact support and seek guidance from organisations such as BeGambleAware, GamCare, or Gamblers Anonymous.
CrazyPot Casino uses age verification tools to prevent access by minors. Any account found to be operated by or on behalf of a minor will be immediately closed and all funds held will be returned after investigation.
7. Prohibited Activities
The following activities are strictly prohibited at CrazyPot Casino and may result in account suspension or permanent closure:
- Opening or operating more than one account.
- Providing false identity or payment information.
- Colluding with other players to gain an unfair advantage.
- Using automated software, bots, or artificial intelligence during gameplay.
- Exploiting software bugs, errors, or system vulnerabilities.
- Engaging in chargebacks or fraudulent payment disputes.
- Attempting to abuse the bonus system through coordinated wagering or other methods.
In all cases where prohibited activity is confirmed, CrazyPot Casino reserves the right to confiscate winnings and close the account without prior notice.
8. Privacy and Data Protection
CrazyPot Casino collects and processes player data in accordance with applicable data protection regulations. Data is collected for the purposes of:
- Account registration and management
- Identity verification and anti-fraud measures
- Payment processing
- Marketing communications (where consent has been given)
- Regulatory compliance and reporting
Players may request access to their personal data, or request its deletion (subject to legal retention requirements), by contacting the support team. For full details, refer to the Privacy Policy available on the website.
9. Intellectual Property
All content on crazypot.net — including logos, graphics, software, game content, and text — is the intellectual property of CrazyPot Casino or its licensed providers. Reproduction, distribution, or commercial use of any such content without express written permission is prohibited.
10. Limitation of Liability
CrazyPot Casino shall not be liable for:
- Losses incurred as a result of technical failures or service interruptions beyond its reasonable control.
- Errors in games caused by third-party game providers.
- Financial losses resulting from a player’s failure to comply with these Terms & Conditions.
- Indirect, consequential, or incidental damages arising from the use of the platform.
In all disputes, the decision of CrazyPot Casino’s management shall be final unless otherwise required by the applicable licensing authority.
11. Governing Law
These Terms & Conditions are governed by the laws of the jurisdiction in which CrazyPot Casino is licensed. Any disputes that cannot be resolved through internal channels may be escalated to the relevant regulatory body specified in the casino’s licensing agreement.
12. Contact and Support
For questions related to these Terms & Conditions, players may contact the CrazyPot Casino support team via:
- Live Chat — Available 24/7 through the website
- Email — support@crazypot.net
All queries will be responded to within 24 business hours.
These Terms & Conditions apply to all players registered at CrazyPot Casino and supersede any prior versions. Players are encouraged to review this page periodically.